Top Window Replacement Questions You Ask?


#5 - Window Installation






Top Window Replacement Questions

 1. What is it going to cost me?  I asked Jeff the other night.  “What is your number one question by your customers”  He said “What is it going to cost me?”   This is a great question, especially in todays market.  There is so much hype around.  How can they get you to sign on the dotted line?  We don’t pressure our prospects and we have an excellent price per opening.  Our goal is one thing to have our customers give us a thumbs up.  So this question is by far our favorite as well.  We have zero hidden costs in our window installs.  We don’t hire sales staff to knock your door – we are owner operated which is a huge savings for each every customer.

2. Who Does Your Installs? This is the second biggest question. The answer to this question effects the cost as well. We don’t subcontract out our work, which is an extra cost for window replacements.  Who comes to your door for a consultation is whom does our installs.  The owner is the person you meet and the person that you rely on to get the job complete.   This enables us to pass a considerable savings to our customers.  Some of our competitors will argue that if you pay less you get less? This can be part of the hype in Window Replacement Industry.  Vinyl replacement windows can be affordable.  We offer quality and affordability.

3. What is Low-E Glass?    Low-E Glass – Two layers of silver coating reflect heat back to its source. In the summer, the heat is reflected back outside, and  in the winter it is reflected back inside.  It also protects your belongings by reducing UV light damage to furnishings, carpets, and drapes. Low-E glass with Argon gas; Argon is clear, odorless, and heavier than air.

4. What is Solar Heat Gain?  It is how much heat created by the sun warms up a given space.  The lower the solar heat the better a product is blocking unwanted heat gain. Replacement Windows is particularly important during the summer months.

5. What is U-Factor? U-factor measures how well a product prevents heat from escaping a home or building?  It ranges generally between .20 and 1.20 the lower the U-factor the better the product is keeping heat in.

6. How much will I save on my Utility Bills?  This is a common replacement window question and is considered hype within the Replacement Window Industry. This question cannot be answered.   We can’t tell you how much you will save on your utility bills?  However, I can tell you that I have had customers tell me that they have seen a difference immediately.

7. What about Wood Rot?  This is an important question when considering replacement windows. Yes we replace wood rot with PVC and/or non rot material.  It looks like real wood brick mold, window sill ect.  We don’t charge extra to take out Wood Rot unless there is extensive damage.

8. Are you insured and licensed?  Yes

9. How long have been in business?  We have been serving Metro Atlanta Homeowners since 1989.  We are well established in Atlanta’s Window Replacement industry.

10. Why don’t you have a showroom?  We are asked this question due to the hype that is associated with showrooms.    It allows companies to over charge the products and installs, and say that they are actually more dependable due to the showroom.  A showroom cost money, and the consumer pays for this.  We bring the product to your home.  We don’t have a showroom due to the fact that it is an extra expense to our customers.  We don’t participate in hype.   We offer quality service, and affordable prices.

11. What is a good window?  We pride ourselves in carrying the best window in the industry.  Atlanta Vinyl Windows is about service and product.   We don’t let our customers fall in between the cracks when it comes to a quality window.  We have built long lasting relationships with suppliers for window replacement.  We carry Simonton Windows, in our experience find that this manufacturer builds a reliable window.  They have been awarded for their customer satisfaction and have maintained a good reputation.  We have built a solid relationship with Simonton Windows, this enables to pass a savings down to our customers.  Visit  for further information on their product.

12. What is your warranty?  We carry replacement windows with lifetime warranty as well as, lifetime warranty on our installs.  We are North Georgia’s most recommended Window Replacement Company due to our service, warranty, and products.  Please visit  as well.